[Note: Cross-cultural dexterity is key to successful remote teams in this globalized era.]
by Jennifer Xue
As the world is getting more globalized, so are businesses. Both face-to-face and online, leaders and managers must interact with followers and team members of various cultural backgrounds. This would require a unique skill set called “cultural dexterity” or “global dexterity,” which refers to the ability to act based on cultural differences without compromising one’s values, according toAndrew Molinsky, who teaches at Brandeis University International Business School. [Note: The terms “global dexterity” and “cultural dexterity” are used interchangeably.]
In this article, we will discuss what “global dexterity” or “cultural dexterity” is, the skills involved, how to improve them, and implementations for remote teams.