[Previously published in Forbes Indonesia, May 2017]
by Jennie M. Xue
According to AT Kearney’s 2016 Global Services Location Index (GSLI), India ranked the first out of 55 countries analyzed on business outsourcing destinations. China, Malaysia, Brazil, Indonesia, Thailand, The Philippines, Mexico, Chile and Poland respectively made up the top ten list. However, contrary to this economic service-oriented landscape, there are companies focusing on “reverse outsourcing.” The term “reverse outsourcing” itself refers to exporting software products from countries that normally attract outsourcing jobs, such as India,
However, contrary to this economic service-oriented landscape, there are companies focusing on “reverse outsourcing.” The term “reverse outsourcing” itself refers to exporting software products from countries that normally attract outsourcing jobs, such as India, Indonesia and China. Instead of businesses sending off their projects to be completed, software as a service (SaaS) companies allow users from other countries to work on their platform.